I was delighted to receive, this morning, a preview of Brian Clifton’s new and fully revised book – “Advanced Web Metrics with Google Analytics”. Just under a year ago I was fortunate enough to see Brian presenting and had the chance to speak with him afterwards. One of the really valuable things I picked up from his presentation was his approach to setting Key Performance Indicators. Armed with his ideas I have subsequently evolved my approach to Analytics based performance reporting, and a number of my clients now benefit from much enhanced and more meaningful reporting as a result. [click to continue…]
